The Grant University has stolen $69.95 from my checking account monthly since September. I discovered the theft January and called the number listed on my bank statement. I reached a call center of unknown origin and an operator who spoke heavily accented English.
The call resulted in my being told that I had ordered the Grant University CD on August 11 and failed to cancel within the five-day cancellation period; therefore, the monthly $69.95 fee for their "services" began September. My protests regarding never having ordered anything related to a Grant University CD went unheeded. There was nothing they could do, and no refunds would be issued. The call center then terminated my call by hanging up!
After the call, I remembered a transaction that I did make some time in August. While searching for a relative on line, I came across a site called NET Detective which offered a "free trial" of their services for $1.95. I noted the 3-day cancellation policy and paid for the search with my debit card. The same day, I found the information I was seeking and called the number provided to cancel their services. Several attempts later, I reached an operator who accepted my cancellation. Upon my insistence, I even received an e-mail confirmation of the cancellation. I mistaking believed I had fulfilled my obligation to cancel in 3-days and I my relationship with NET Detective was terminated.
The pieces of this internet theft puzzle fell into place, when I "Googled" The Grant University and found the hundreds of consumer complaintss about this scam. Several victims reported links between NET Detective, Grant University, and Ideal Wealth Builder Club. No wonder NET Detective was so accommodating to acknowledge my cancellation! They already had my debit card information which they plugged in to another of their affiliates.
I contacted my bank regarding the theft and canceled my debit card. As soon as I have a police report claim number, the bank can take action to recover any thefts that took place within the past 90 days (Nov-Jan). My next step is to convey this information to my State Attorney General for full recovery of my money.
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