I would like to share this court experience about suing Elite Personal Search.
I signed contract with Active Single LLC / DBA Elite Personal Search about two years ago. They claimed they were local in San Jose, the sales rep. Named Louis promised me they would have local office and local people (esp. Him) would work with closely me to find my life time partner. He spent 2 hours explaining how wonderful their services are. Well, hoping someone could do what they are paid for, I paid them $7900 for a 18-month service, which Elite claimed to be the lowest rate they had. Elite’s San Jose office was closed one month after the interview and Louis never contacted me after taking my money. During the past 2 years, they never set up any date for me – yes, 0 date for two years. I complained but their management never cared to respond. I decided to take it to Santa Clara small claim court to look for justice.
Elite flew somebody to the bay area from LA to attend the court. Before we stood in front of judge, a mediator talked to both of us, Elite agreed to offer $1500 plus another two-year extension of the contract. The mediator used to be a contract attorney, he said the contract would make me look really bad, because there is a “non-refundable” term, so I may leave the court without getting anything. I wanted to know what the court would do, so decided not to take that offer. The mediator was right, the court ruled that Elite did not owe me any money.
I want to say to all who have not signed Elite Personal Search’s contract, people’s complaints on this website are true. More importantly, if you sign this contract with Elite, you are throwing your money away and without getting any protection, not even from court!!! Why? Because Elite spent their money on the attorney fee to draft a contract which will NOT be reversible – UNDER ANY CONDITION.
Although I lost the case, I am glad I did it. If more people go to court and have our voices heard, it will cause Court’s attention.
0 comments