I sucked into the ads for AcaiBerry and ColonAid700 - both of which are part of a larger internet scheme, by a growing number of companies to trap consumers.
Here's the deal. They advertise a "Free Trial" of their product, but you have to pay the shipping charges. If, you like their product, you will continue to receive another order and they will charge your credit card. You are free to cancel at any time. But, what happens is this.
You are so comfortable with a free trial period, that you don't read all the fine print and believe me - it's hard to find. What it says is that you have 15 days from the date your ordered your fFREE TRIAL to cancel any additional orders. You also have to look really hard to find the amount they are going to charge your credit card and be careful, because it can sometimes be 2x's the amount - more hard to find fine print.
I ordered both the AcaiBerry and the Colonaid700 at the same time. I have confirmation emails on both products dated January 9. I receive the ColonAid700 within about 1 week, so there is only a few days left to cancel. I'm sure these company's count on the cancellation period being so short that most people forget it or in the case of the AcaiBerry, my cancellation period would have expired before I even received the product!
And, I do not receive the AcaiBerry until January 24th - which is the last day I have to cancel receiving more of both products! I later find out that it was shipped outside the US and my Credit Card was charge an additional exchange fee. The "invoice" that comes with the AcaiBerry is a little more informative, but the one that comes with the Colonaids is so basic, I still do not know how much this stuff is - even if I did want to order more.
I realize that today (Saturday -January 24th) is the 15th day from my order date, so I email both companys and cancel any and all further orders. I also check my bank account for any hits from these companies on my VISA and sure enough - there is a charge sitting out there waiting to come through. I am shocked!!! I mean today (Saturday -January 24th) is the 15th day and already someone is hitting my charge card.
Okay, so on Monday I figure that my bank account will have that charge GONE, because I cancelled both these products in time. WRONG! The AcaiBerry people didn't charge me, but the ColonAid700 guys did! Now I have started the nightmare of trying to get them to give me back the $88.97 they illegally took out of my account!
I have sent them copies of both emails - the January 9 confirmation of my order and the January 24 cancellation of any future orders. They are jacking me now and keep replying to me with statements that say, I was not withing the 15 day period!
I willl go to my bank tomorrow and start a disbute to try and get my money back this way.in the mean time I have filed a complaint with the FTC Bureau of Consumer Protection and Internet Crime Complaint Center (IC3). And, I will make it my "hobby" to find as many sites like "complaint" to tell my story on and try and keep others from ordering these products and many like them.
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