Usacomplaints.com » Miscellaneous » Complaint / Review: RadioShack - Ruined Christmas. #405291

Complaint / Review
RadioShack
Ruined Christmas

I ordered a MP3 player Thanksgiving evening online. They had the item listed as "in stock". They were also honoring Black Friday prices. I was relieved that I could purchase my daughters "big" Christmas gift with no hassles, no worries. However today I got an e-mail from Radio Shack:
Thanks for shopping with us at www.RadioShack.com. Your business is
important to us.

We regret to inform you that we are unable to complete your order. The following item (s) are unavailable at this time and
have been cancelled from your order:
Item 4200399
Description SanDisk 4GB Sansa Fuze Blk
Quantity 1 @ $ 49.99

Your credit card will not be charged for these item (s). Your order
total will be adjusted to reflect any items that were not shipped.
We recommend that you obtain a copy of this e-mail for your records.

You will receive additional e-mails about any remaining items in your
order. Once those items are shipped, you will receive a shipping
confirmation e-mail with tracking information.

If you would like to view the status of your remaining items, sign in
to the "My Account" section of our website. Please allow up to one (1)
hour from the time you receive this e-mail for your order information
to update on our website.

Again, we apologize for any inconvenience this may cause. We appreciate
your business.

Sincerely,

Www.RadioShack.com
Customer Care

... So I guess since my Credit Card was not charged, I can't take any action. I am upset because this Christmas I already had to cut back in spending due to losing my job in September. I'm not even going to bother contacting Radio Shack, because I know they won't be able to do anything. I just really needed to vent my frustration.


Offender: RadioShack

Country: USA

Category: Miscellaneous

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