I would like to warn people about Lenox Capital, Inc., and Freedom Resource. We were called by Freedom Resource about an unsecured Visa with a $2500 limit. We talked to someone named Kendra. She said that he would receive the card 15 to 21 days after they debited the money. When he asked if he could think about it for a day or 2, he was told no, he had to make a decision right then and there. My husband gave them our bank information for them to debit $221.95 out of our checking account. We waited and waited and waited alot more. We contacted them on numerous occasions only to be left on hold for anywhere from 11 to 20 minutes to be hung up on or told oops they forgot and another one would be in the mail.
My husband is very patient, I am not. I contacted our Attorney General's Office who contacted Freedom Resource. On December 12, Freedom Resource sent a letter to the Attorney General thanking them for bringing the customer complaint to their attention and a check would be mailed on December 20. It was signed by Heather Gray. We finally received the check on February 25. It's a long way from Georgia to Nebraska! On March 3, the check was returned for non-sufficient funds, imagine that!
Oh and Kendra by the way, if you are not affiliated with Lenox Capital, Inc., then why did the letter from Freedom Resource signed by Heather Gray and the check from Lenox Capital, Inc., from Bank of America have the same address? This tells me maybe you're not being quite truthful with the American public. Yes, I have written documentation to back this up.
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