My husband and I bought a Phillips Home in September. The initial walk through work was never completed, nor was the ninety day work.
The year end list remains unfinished along with a list of damages incurred to the home and personal property when they attempted work in August.
The windows in the home leak and have leaked from day one. The house is infested with mold. We now have allergies and are sick most of the time.
The company has not attempted to resolve these issues. My attorney has dragged the issue on longer than we can tolerate. He is being dismissed and other counsel is being considered.
Why should we have to pay thousands of dollars to have the warranty work completed on our home? All the windows will have to be replaced. The water damage continues to grow destroying the sheetrock, the carpet, and baseboard in several rooms. Mold remediation will have to be done.
All of these are quite espensive and are not covered by homeowners insurance which we shouldn't have to use. The carpet has a black streak on it from unsealed returned air vents.
Nail pops are literally popping up all over the house. Cracks in the drywall look like the home has had blasting done to it, they are so severe. Mortar is falling out from around the outside door.
The front door window is uneven, and cold air abounds around the door. The cold air blows in under the windows and will blow out a match when one is placed close to them.
The fence was not on our property line and we had to pay to have it moved. We had to pay to have the air quality tested for mold and we feel we should be reimbursed for it. There is a moldy odor in the kitchen sink and one comes from the HVAC too.
The drain pipe in the garage is loose. Dust is abundant in the garage. The garage door opener has never worked properly and now, doesn't work at all. They broke our sofa, tore and damaged rugs, broke candlelabras, chipped a mirror, tore linoleum, damaged the carpet, got paint on bedroom suits, antiques, bedspreads, drapes, shower curtains, and our TV when they attempted work in August.
A representative of the company spoke with my soon to be dismissed attorney and referred to me as a "picky bitch who will never be happy with the house".
All we ask is to give us what we were told we were buying. They should be responsible for the warranty work and the damages caused from the leaks. Don't buy a Phillips Home. It is the worst nightmare to encounter as a homeowner.
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