I never had a problem or met a group of people that represent a company like this. Recently in the serach for a short term solution to a money problem I was having. Payday-loan-yes e-mailed me about being eligiable for a pay-day loan. So I responded asking about rates and if they were going to be able to lend me the amount of money I wanted. I was told they would need my paystub info to b4 they could tell me. So i faxed all the information in.
The same got an email telling me I was approved for $350.00 and the rate would be like $105.00 every time I renewed it. I looked at that stuff and almost fell out. I never faxed backed the signed application like it said to do because the rate was way to high. And I would leave it as a last resort if needed. So three days later when I check my email I see I had a deposit 2 days ago. I signed on to my bank account to find out that they had deposited the money without my signed paperwork.
I imediatly got on the phone and started sending out emails. (Unfortunatly nobody was there it was christmas weekend) So when I finally got in thouch with someone she told me to contact customer service and they would take the money back. I was relived because I didnt want to have to get into it with anybody. So when I contacted customer service they told me "oh no thats not going to happen" and suggested that I just pay the amount back and the finance charge. I told her that she could debit the $350.00 right back out because it hasnt been thouched. She started yelling and getting an attitude. The conversation ended with her hanging up on me.
The next day I saw a debit in the amount of $105.00 (the finance charge) I called again and got not suitable answer to how a loan is processed without a signature. So I cancelled my checking account and had my bank cancell that transaction to get their attention. And it worked they emailed me talking about problems with my checking avvount and I told them I knew about it and asked how THEIR MISTAKE was going to be fixed. All I got back was a settlement offer for $590.00. I told them it was going to happen and I am more then willing to buy one of those prepaid visa cards and put the money on or send them a check. I am not going to give them any of my checking info again.
I was also told that this company is not licensed to do business in Virginia and through my resaerch are not following the rule and regulations of payday loan companies. I contacted the comessionors affice and they advised me to send everything to them and they would try to help reslove the problem. It seems as though this was nothing new. These companies do this all the time. Please if you want and need a payday loan go to one of the locations because as far as virginia is concerned no internet payday loan lenders are licensed to do business in va.
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