I went for a consultation and was shown a practically invisible strand of what looks like fishing wire and was told that human hair would be weaved into a special hair piece for me that would add volume to the crown of my hair, pleased with the way that looked I then signed a contract and paid half of the $2200 as a down payment... I waited a month and got a call saying my piece had arrived, I scheduled an appointment for later that week at 10: OO am, I got a call on my cell as a was driving to sequence and they told me they needed to move my appointment to 11:00, I agreed since i was already on my way. When I arrived there I was made to wait 3 hours, during which time I heard numerous complaint calls coming in which made me a little reluctant to go ahead with the proceedure without seeing the hair piece fIRST. Apparantly the consultations are done in the same building but on a different floor, where there are noy incoming calls for you to hear nyones complaints... After a substancial wait I was let to see what was suppossed to be my new blending piece, it looked nothing like what i was shown by the salesman. As I said before, I was shown beautiful human hair on a thread so thin it was undetectable, this was what appeared to be doll hair on a thick net, like a fast food workers hair net, needless to say, I was appalled and did not want the proceedure. Also at this office I was given literature on how they can secure your new hair, which included glue, tape, fake skin membrane, all of which I asked about at my consultation and was told thet i would have mine secured with 4 small "barbie" sized pony tails that would be undetectable and that the other methods were used for people that were completely bald, when I asked my tech she told me that she would be using glue, which I would never have agreed to as it damages your hair. Was then told regardless of if i went through with the proceedure, I needed to pay the balance because the technitions apply the hair for free, its the hair itself that costs $2200... Hmm... Technitions that work for free and $2200 for doll hair? Absurd! I refused to pay the balance and asked for a refund, I was told that the owner would call me about this matter, it has been several weeks and I have not heard from anyone at this company, in spite of numerous attempts to call the owner... Also I was lied to about the cost to maintain. I was told about $50.00 per month, after signing the papers the estimate was close to $150.00 per month.
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