I purchased a $1.98 CD from the Grant University. There was no box to check off that I had read terms & conditions.
I was charged $1.98 and then was contacted to confirm and was told I had a free trial membership I never signed up for. The free membership was for seven days, but the CD would be received in ten days.
When I told the person that didn't make sense, he assured me that my free trial would not start till I received the CD.
I asked how they would know when I received it and he told me it would be tracked and added that they have to track it because of the Patriot Act. I don't know why I bought that, but I did.
Sure enough, I didn't receive the CD, but was charged $69.95 in seven days. When I called to cancel they said no... I agreed to the terms and conditions.
Even after I explained how their employee lied I had to speak to a manager to get a refund. I eventually got a refund. However, there is more...
You also get signed up for a free trial to Ideal Wealth Builder when you order the CD. I cancelled that using the email address they provided before the 21 days was up, but then I get a voicemail that my account is still active. I still need to see if I get charged the $29.95 for this bogus membership. Luckily my card is maxed out... Hopefully it won't go through.
0 comments