I called to cancel the smooth away order because they overcharged me. They do not tell you on the phone when you order what the charge will be exactly and when I tried to cancel after they took out $60.93, none of the customer service #s were helpful.
I was hung up on after the c/s knew I wanted to cancel my order 866-655-4341. I was never able to reach a supervisor. The man told me first that my order had been shipped and would arrive in 10 business days.
I told him I was overcharged and I want the money back into my acount today. Brian said he was unable to do that. Brian said I had to wait until my shipment arrived, send it back, and then I will get my money back.
I asked to speak to a supervisor, placed on hold for 20 minutes, then hung up on.
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