I wish I had investigated this business sooner. I usually do but just this time I thought this was a real at home business I could do.
But, I too, got duped into paying them my savings into this "affiliate program." I've been trying to get out since a few weeks after paying for their "welcome package, " which I didn't receive until over a month after I paid. After the 10 day period I started calling them for my "welcome package" to give me a tracking number (which they seemed they couldn't find) and so they emailed me my package.
I complained that I didn't want to work with a company I couldn't rely on but that got justified by "we sent you the package by email" and "we'll do anything to help you get started." I even filed a complaint with BBB but they could not take this complaint.
I have been trying since September to get a refund. I spoke to Stephanie back in late September and she said as soon as I receive the "welcome package, " to send it back and they will refund my money. Did that with proof of delivery (with signature, although I can't read it) but never got a response.
I finally spoke to Mike Martin who told me not receiving a package on time is not their fault and I can't get my money back until I use the program and then after one year from the new date of receiving my package I may get my money back (which it also says non-refundable on the invoice). He told me he would waive the website fees forever and give me some fast cash cards.in other words, he would not and could not give me my money back.
Got the email with someone elses invoice, training material and W9 but no where in there is the guaranteed money back statement if the system fails.
So I called them back for the missing paperwork and asked if they could send proof about their guarantee. The representative said they do not have anything in writing about the guarantee because they know their product sells. Bullshit, this is just another way for them to get out of paying back if the system doesn't work.
I am so fed up with them, I would like anyone who can start a class-action suit against them and I would definately sign up for that.
AHOValencia, California
U.S.A.
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