This product looked so easy on tv, so i thought i'd try it. I bought it from a local store, and i am bringing it back tomorrow. Number 1 complaint was that the "egg" was difficult to open. Once i did open it, added the file, and reclosed it, it was even more difficult to reopen. I almost broke my newly manicured nails. After finally opening it again, (with much difficulty) i tried on my heel, it scratched my heel, and left little hanging flakes of skin. This product doesn't even come close to using my good foot file. Don't waste your money!
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