Telepacific is absouletly Ripping off the public! I was a Field Tech Installing Customers T1's, DSL, Routers, and I can say with experience that they do not give a $%$#@% about you! I was supplied with sub par supply's to install Adtrans and Cisco Routers, the Backboards were not NFPA approved (fire standard!)
All cabling does not meet 568 standards. T1 REQ to be installed on cat 5 standard, however 90 percent are installed on cat 3 bldg cabling. All tech are not Certified in anything! Adtrans and cisco Routers are not new, recycle from old dissconnected customers.
The adtrans are kept in a non static proof Storage unit. We just wiped off the dust, removed the Stickers and installed in a new customer, probally charging for new EQPT and Professional Install! There is no accountability in standards other than the supervisor check with Telepacific Glasses on.
Telepacific Boast a 97 Percent Customer satisfaction Rate. Well here a challenge Mr Jalkut, Have a Outside company Audit your Tech workmanship, and report results to the public. You might Think I'm a disgrunted ex employee, but I will tell you this, I worked with this company for 3 yrs trying to change procedures, and I can say my installs were done professional Because I had to Purchase supplies myself.
I got fed up. As A tech we were dissconnecting equipment 2 times more than installing, I hope this will raise a RED Flag from anyone thinking about Buying Tpac Contract. I will try to answer any question if ask.
Sincerly
0 comments