Usacomplaints.com » Miscellaneous » Complaint / Review: Wu Yi - Panalabs - Com Unauthorized billing, site had no information stating my credit card would be charged within 14 days and every 15 days automatically thereafte. #366840

Complaint / Review
Wu Yi - Panalabs
Com Unauthorized billing, site had no information stating my credit card would be charged within 14 days and every 15 days automatically thereafte

My first time falling for a "free trial" scam. Wu Yi Pixie Pack. They tell you "only pay for shipping" and never tell you that you will be automatically enrolled in a monthly subscription. I was billed twice for $69.87 for products I never received!!! I noticed these charges today, called them (actually got through) and was told that I should have read the terms. What terms? They don't provide them during the ordering process! I found them on their website today when I went searching for them. But at no point do they tell you to read the terms before ordering!!! I spent about 15 minutes on the phone letting them know that if I wasn't given a refund, I was going to everyone I had to, to make sure they were shut down. I have contacted my credit card company to dispute these charges and will keep close track, as I was told by Wu Yi that I would receive a refund for both charges.

What a scam! People should be told the terms before ordering a "free trial". I would never pay almost $70 for tea!!!

Eileen
Hollywood, Florida
U.S.A.


Offender: Wu Yi - Panalabs

Country: USA
Phone: 8009192846
Site:

Category: Miscellaneous

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