If you are here it is because you have had the pleasure of dealing with Pharmazone Labs and Nimbus Communications (the virtual call centers where you first called and ended up in this situation) and you want to know what you can do.
First, DO NOT WASTE YOUR TIME BY TRYING TO CALL THEM FOR A REFUND. They will give you the run-around, they will lie to you, hang up on you and yell at you. Even if they do agree to a refund it will only be partial and you may spend weeks or months trying to get it.
Contact your bank or credit card company to dispute ALL of the charges incurred by Pharmazone, Pleasure Ring, American Leisure, Easy Saver, etc. Whether it is $9.41, $1.14, $9.95, $10.55, $16.95, $48.73, $39.32 or whatever new amount they come up with.
It's inconvenient and wastes a lot of your time and energy which is what they are counting on and they assume most people will just take the loss and chalk it up to they're own stupidity. I almost did but this company has made millions of dollars that way and you shouldn't let them get away with it.
Their products do not work and they are fraudulent charges. You never entered into any agreement no matter what they tell you that you said. They'll tell you they have you on tape agreeing to everything which may be true but they don't always tell you everything. That is their scare tactic into stopping people from disputing the charges and / or giving them refunds.
This is what you need to do if you haven't already:
1. Dispute all charges with your bank or credit card company
2. File complaint with Attorney General of State of Arizona about Pharmazone Labs at:
Http://www.azag. Gov/consumer/complaintform.html
3. File complaint with Federal Trade Commission under Credit Card FRAUD with Nimbus Communications and Pharmazone Labs for selling Credit Card Info without consumer knowledge or consent to marketing sites such as American Leisure and Easy Saver at:
Https://www.ftccomplaintassistant. Gov/
4. File complaint with Better Business Bureau of Maine about the selling practices and fraudulent use / charges to your credit card because of Nimbus Communications (These are the people that knowingly sell a fraudulent product and then sell your credit card info to third parties) at:
Http://data. Boston. BBB.org/complaint/index.Asp? FirmID=99999
Info you will need for complaint:
President of Nimbus Communications: Dave Sylvain
Address: 29 Ferry Lane Biddeford, ME 04005
Phone: 800-503-9242
5. File complaint with Better Business Bureau of Arizona about the poor customer service, refund practices and general nastiness of people of Pharmazone Labs at:
Https://odr. BBB.org/odrweb/public/GetStarted. Aspx
6. Lastly e-mail / call / send letters to the people who are really responsible for your misery with this contact info:
Nimbus Communications:
President: Dave Sylvain
Email: [email protected]
Phones: 207-205-1752,623-203-2486,207-284-2883
Address: 29 Ferry Lane Biddeford, ME 04005
Director of Operations: Missy Nolette
Email: [email protected]
Phones: 623-203-4115,207-590-3691
Address: 8 Alexander Dr. Biddeford, ME 04005
Director of Human Resources: Amy Fecteau
Email: [email protected]
Pharmazone Labs:
President: Donald Isaac
Email: [email protected]
Silent Partner: Tim Isaac
Email: [email protected]
Phone: 623-203-6573
Address: 10747 W Ivory Lane Avondale, AZ 85392
Link to Recent Indictment:
Http://www.usdoj. Gov/usao/az/press_releases-005 (Isaac, et al). Pdf
Other Employees:
Margaret Dean: [email protected]
Robert Marsh: [email protected]
Bryan Gillette: [email protected]
Laura Gillette: [email protected]
Megan Tucker: [email protected]
And Lastly if you are interested I have listed a bunch of links to various complaints about Pharmazone & Viapren. Use these to comments to send to all of the above listed email addresses. It will really get to them if we all do this.
Http://usacomplaints.com/reports/0/231/RipOff0231738.htm
Http://usacomplaints.com/reports/0/343/RipOff0343124.htm
Http://usacomplaints.com/reports/0/315/RipOff0315221.htm
Http://usacomplaints.com/reports/0/259/RipOff0259286.htm
Http://usacomplaints.com/reports/0/380/RipOff0380259.htm
Http://usacomplaints.com/reports/0/379/RipOff0379102.htm
Http://usacomplaints.com/reports/0/370/RipOff0370986.htm
Http://usacomplaints.com/reports/0/362/RipOff0362053.htm
Http://usacomplaints.com/reports/0/299/RipOff0299040.htm
Http://usacomplaints.com/reports/0/271/RipOff0271113.htm
Http://usacomplaints.com/reports/0/217/RipOff0217792.htm
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