Complaint / Review
Plimus
I downloaded a trial software off the internet and I was redirected to Primus for the payment. I did pay and all I received 3 emails asking me to follow links and fill in forms. San Diego, California, Lugansk, Ukraine, Herzlia Pituach, Israel

I downloaded a trial software from the internet and I was redirected to Primus for the payment. I paid using my Barclays card and all I received instead of a key to unlock the software, was two emails saying that they want to phone me for some reason to verify the order.

I replied their emails as they asked me to, and I received a third email asking me to follow another link and fill another form but this time my reference number wasn't recognised. I have sent emails to them and to the company selling the software saying that I suspect a crookery and as my money has already been taken out of my bank account, I want a full refund or I shall ask Barclays to start an enquiery into this matter. I did not receive any answer yet.

Catalin
London
United Kingdom