I was looking for a credit card with a low fixed rate on balance transfers. Advanta fit the bill with a 2.99% interest rate for the life of the balance transfer. I contacted customer service center and was told to close my current account with a $15,000 credit limit and open a new account. This did not make sense to me and I reiterated my intent to avail of their 2.99% balance transfer. I was assured that I would be accepted and as soon as the new card was issued all would be well and my transfer complete.
They reopened the account with a $1500.00 credit limit making my $10,000 balance transfer request denied because I am a new credit card holder. Prior to this fiasco I had been with this company for 3 years. If they did not want to fulfill the request a simple no would have surficed.instead they lied and covered up with deceit and misrepresentation.
I called, emailed, nothing. No one at this company cared to even offer an opology. It is no surprise to me that they have other complaints related to interest rates.
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