Complaint / review text:
I called, "cancelled" my free trial, recieved a confirmation number and everything. Still continued to be billed. First time I called them back, they claimed no record of billing me and blew me off.
Second time I called them back, they claimed the account was never cancelled. I gave them the confirmation code and they said I had two acounts (BS!!!) at the time, of course, only the free one was cancelled. Finally, I was no longer billed, but they owed me over $400 and only gave me $40. THIEFS!
Now, when I call them, they claim they have no information other then the $40 refund, even though they told me the confirmation code from the second call would store all the info. LIARS!
After finding out that this company has been sued by several states, for this very reason, before this even happened to me makes me wonder if they will ever be stopped. I just can't belive this!