The only reason I have DirecPath currently is because it is the only cable company that my apartment complex services to. For the past 4 months I have not received a bill from DirecPath because I moved within the complex and they had the incorrect billing address, yet had the correct address for service. After calling them several times to tell them this, they said the problem would be 'taken care of', however, it never was. My cable was then turned off. The company said it would not be turned on until I paid 2 late fees and a reconnection fee, neither of which I should have to pay because they had the wrong address. I tried to correct them several times, but they could never quite 'get it.'
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