I made 5 attempts to contact Elite Concepts regarding the traffic (non traffic) I was getting for my 6/25/08 purchase of 10,000 visitors to my website, www.giftspnw.com. My first 3 contacts were by telephone at 1-877-258-2148. My complaint being that I was getting very little traffic, e.G. My stats for the period 6/26/08 to 7/01/08 was only 22 visitors, per my statcounter.com statistics program, while Build Traffic stats claimed 57 visitors. I had my daily cap set at 250. Even taking BT stats, this is pathetic! On my second call, 7/2/08, I was told that I should set my cap to 1/8 of max, or 1250. I did so, and there was no appreciable improvement. Ultimately, I filed a case with PayPal to try to get them to refund my money. At that time, my stats showed a grand total of 30 visitors, for the period 6/26/08 to 7/3/08 - BT stats show 89 - still pretty sad! I left a phone message on 7/3/08 - it was never returned. Their response to my last PayPal communication on 7/4/08 was a terse "There is no refund due at this time. As noted on our website if you do not get the visitors within 30 days we will issue a pro-rated refund for the remaining visitors." First of all, I don't believe the "traffic" is real - they will probably dump a few thousand phony "visitors" at the end of the month to meet their "guarantee" and keep my money. I have NO faith in the stories I am getting from Elite - they are liars and frauds - I believe it's all smoke and mirrors! Stay far away from this band of thieves!
Jim
Hillsboro, Oregon
U.S.A.
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