We had tried to order one of these awesome augers on June 3,2008, their automated system was all *p up and I could not get thru to a live person and I cancelled order on June 3 2008 via e-mail 3 different times. I saw charge pending yesterday and this time I got thru. It was useless.
Now a month later, they charge my account I finally found a live dumb * who was a complete idiot named Donna and she could not explain why this was this charged when they had been e-mailed 6 different times saying the words in big letters cancel cancel cancel!
You do not want to do business with this company and Billy Mays needs to check what he recommends before he opens his bigass mouth!
Awesome auger and its reps are awesome *!