Complaint / Review
Dlprocure.com, Catherine Harrison, Ben Simmons
Catherine Harrison, Ben Simmons I was lured in by promise of full international drivering licence, so end up paying them but never recieved it Spain, gibraltar Internet

I was lured by promise of international driving licence. But never resived it, ended-up paying 400 euros. First time when I contacted them via e-mail asking them when I am going to resive the licence they replied to me up to 3 weeks. I waited three weeks, nothing so I contacted them again, they replied to me
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1. Dear Sir,

The licence can take 6 weeks to procure due to the issuer. We apolgies for any delays.

Regards,

Catherine Harrison

DLprocure.net
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So I waited 6 weeks, nothing. I contacted them again they replied to me
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2. Dear Sir, We are sorry for the delay in commmunications we have had problems with our mail server, it has been treating some of the email as if they were infected with a virus and been bounced back to us. We have now got past this problem. We will soon be ready with your licence, please bare with us. Thank you for your patience. Regards, Catherine Harrison
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Third time they replied to me
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Your licence has been sent out to you if you have not received it please re-send address details and I will order a replacement licence. This will take two extra weeks I apologise for the delay.

Regards,

Catherine Harrison

DLprocure.net

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Fourth time
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4. Dear Sir,

I will send the re-issue to the below address.

Regards,

Catherine Harrison
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Pavlos
birmingham
United Kingdom