Bought a horse from Ms. Acord in September after spending time grooming, tacking and riding. Horse was calm, sound and gentle. Asked if horse bit and Ms. Acord said no. Horse had been handled by children all summer. Horse was advertised as bombproof and Ms. Acord promised an exchange if we were not satisfied.
Horse passed PPE. After horse was delivered we had extemely difficult time. Horse had extremely poor ground manners and bit - was very hard to control. Bolted several times with our daughter, once throwing her into a fence, jumping the fence and running off into a field. Stable employees complained about handling him. We changed feed with no result. Two weeks in horse showed signs of severe lameness (bad stifle).
Contacted Ms. Acord and was told we could exchange him. We visited but found nothing at that visit except a horse she wanted to sell for twice what we paid. I told her we would hold onto horse if she would let us know when she found a good substitute. She said fine.
Several months passed and we heard nothing. My horse was still lame and my vet recommended not pursuing if we were going to exchange.in January my husband called Ms. Acord and was told that there were eight horses coming at the end of the week and she would give us a call. I called her several times and she did not answer finally sending an email with pictures of several horses telling me that she would only give me $1,000 off any one of these horses upon returning mine. I paid $4,500 for mine. I sent several emails and never heard back.
I feel this horse was grossly misrepresented and my vet suspected doping. I was not able to sell horse and had to give him away. I lost thousands of dollars not only in the purchase price but board and vet bills. She promised an even exchange if we were unhappy but reneged.
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