I brought my new car to this store
To install an entertainment package that includes a 15.5" LCD, a DVD player & all needed material/hardware as well as installation labor - They asked for $900.00 & both sides settled for $750.00 for entire deal.
However, their poorly trained technicians / installers pulled everything inside & left it opened for a good 3hrs - when I approached to find out what's going on, they said I need to pay another $250 for a module that they have in stock. I argued because what the said was all non-sense - b/c my car is a brand new 2008 model that comes with everything needed already. They couldn't convinced me to pay that $250, then they tried to rip me off by forcing me to buy an audio module for another $100.00 - too sick to argue anymore & couldn't afford them to screw up the car any further - I just paid another $100.00 to get over with...
... After a good 6.5hrs of waiting (they promised 2.5hrs), they gave me the car back with nothing worked properly. They even screwed up my entire interior lights b/c of improperly / incorrect wire tappings.
The DVD player was in used condition and couldn't play or eject any disc even what they put in - with no force, the installed DVD player (underneath the seat) bounced back n forth and flied in the car when I accelerated / stopped; The LCD was installed in the most stupid way - right below the lowest point of the roof & showed 4 gaps @ 4 corners opened. The LCD has to be turned off every single time you turn on the ignition & it already had dead pixels scattered through out the screen... Etc.
These two ridiculous store runners were super rude & once they realized
that their mess were un-covered; they turned back to the store & told me
that they had no time to resolve issues, etc.
They (the fooled staffs & 2 main guys there, one named ABE?) They are very dishonest, unprofessional and simply are scammers. Their business license should be revoked - they should be brought to face justice. This kind of negative fraudulent practices should not be allowed to exist.
Please be careful when you plan to do business with them!!!
0 comments