To whom it may concern, I have finnaly paid off my full balance with my orchard bank account, i am in the process of paying off all my debt and I am almost done!!! I was told by the women that i spoke with that she can wave the late fee since i was paying off my balance in full... She told me to wait 4-6 days and the 30 dollar credit would be on there. Well i checked my statement and it was never credited... I know it is only 30 dollars... But no i keep getting emails saying they cannot do that... It is on my account aggrement... I mean seriously why would i pay off the whole balance and not the 30 dollars if this is what i was told... I will be also contacting the BBB and all troubleshooters in colorado... This is the worst company ever and customer service sucks!!!
Desiree
, Colorado
U.S.A.
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