I received a phone call from a company representing HSBC / Orchard Bank stating I was late with payment and I had a past due balance of $736.00. I replied I had made a payment for this month and told them the amount and date I made the online payment. My Balance was $66.02 and I didn't have a payment due for 23 days.
I was immediately transferred to a manager and she said Orchard Bank is demanding full payment now. I hung up on her. I contacted HSBC / Orchard Bank via phone and email - they did not seemed concerned in the story which makes me think they were part of this scam.
NEVER give out any information on the phone.
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