Under NetWinner's original terms of service, points could be redeemed for gift cards or amounts loaded onto a pre-paid debit MasterCard, which the company promised to do within 60 days.
This year it became apparent that the cards were not being fulfilled in a timely manner. The company provided many excuses for not paying its members, ranging from moving office locations, training a new staff member, problems with setting up the debit MasterCards, to having to verify every winner to make sure they weren't somehow cheating.
In March they changed the tos to 90 days, all the time still assuring everyone who was worried about cash outs that were then about 4 months past due, that they were just behind but we would be paid.
On May 12, the company announced that they would not honor any pending redemptions and instead 'refunded' all outstanding redemptions with points that could only be used to enter raffle drawings.
This company cheated thousands of people out of the money they had promised to pay them. Please make sure everyone is warned about this horrid site.
Thank you
0 comments