I ordered a part for this customer, said I would have it in 4-6 days, on the 7th day I called, said it would ship that day. I asked why since they already took my money days earlier... Then they said it was one that had to be manufactured. Wrote a note to their customer service, never heard back from them, then called the general manager the next day, he said he called the manufacturer and it wasn't even possible to send it for several more days and couldn't assure me anything. This took almost 40 minutes on the phone - 3 minutes of talking, 37 on hold in various modes. He said I should cancel the order... I do not trust this company, they take your money before they do anything else. I am disputing their charge on my account because I don't feel assured they will ever process my credit. Don't use this company unless you want to be disappointed.