This company has ripped me off and i'm really upset.
Part 1 -
I am going to contact the florida attny general, b.B. B of florida, the web based b.B.B., ecommerce b.B.B. And the secretary of state in florida about this company. I will not rest until they pay for there terrible bussiness pratices and illegal ways. They create the rules and law as the game unfolds and to boot they steal you money and refuse to give it back.
As far i have learned, you cannot charge someones credit card until the order has been shipped to the recipeint. These people charge you before they even have your order in there own possession. They will not let you stop the process once it has started. No matter what you say to them email to them or leave messages they do not sepond. I have a list of dates, telephone calls, and numerous emails to the same person. The manager does not ever seem to be in the office nor will anyone even help me. They just hang up on me.
i want to sue for lost property, emotional and tremmel damages! I will not rest until this matter has been brought to these propper justice level! They continue to do this to more and more people everyday. If any lawyer would like to assit in filing a class action law suit i have all my records and proof that i got sick over this matter. If this matter goes un settled it will cost me and my bussiness time and money that they should now be held responsable for! I will pursue this until the end!
Part 2-
They say that once you place an order your a fool for thinking you'll recieve it in a sortof respectable time frame. They will NOT let you get out of your e-commerce transaction assuming that you have read there terms prior to buy your item. The RULES as they make up. Are that they have no time frame whatso ever that they will give you to acctually recieve what it is that they charge you for immeadtly. NOWHERE on the purchase pages does it reiderate these reidiculous rules so you may come to your better judgement and take your bussiness elsewhere.
They called me at 9:00 P.M.- 2 nights ago and told me that they did NOT have my product (3 weeks after taking my money for it) and if i would just go along, they would gladly give me a different one that i did not want. When i told them that i only wanted the one i had ordered, numerous poeple from there company told me i was an annoyance and a fool for not taking there offer. When i attempted to call yesterday a man called me a few four lettered words and hung up on me.
They have caller i.D. And will not answer the phone if you call from the same number after they have offically scammed you!
If we persue this and get there name out there i bet even more people will come forward as to being ripped off by them! I belive that if we keep up with this comapny we will find that there are many unsatisfied customers of this comapny and in numbers we can win this.
Further more, it will make it more dificult for future people to make up there own rules in the ever changing vanue which is now the internet!
I hope you can help me!!!
Sincerly,
Matt
north bergen, New Jersey
U.S.A.
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