I have had a similar experience with XL Pharmacy. I have also spoken to an online member of their support staff called "Peter Love" to no avail. They just keep telling you to wait another few days for delivery but I am now sure this is just a deliberate ploy to get beyond the date your credit card company will charge back for you. Most credit card companies only allow 60 days to handle this type of complaint so make sure you complain to them before this deadline.
XL Pharmacy debited my credit card on 1/31 but I have never received any goods. They claim to have sent them out on two seperate occasions but I have not received them. Their web site shows the following shipping information for all goods:
"Express Registered Air Mail 10 Business Days
Signature Required
(tracking number available)"
However, you cannot get any shipping details or tracking number from them when you complain about non delivery! I believe they are a complete scam and would love to discover that they have been prosecuted. I will assist in any way I can to ensure that happens.
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