The Shelby store told me it would take 2 weeks for my glasses. It took longer and then was the wrong prescription. So it ended up being 4 weeks for my glasses.
They don't hold up to what they say. I was told by the Sterling Heights store that rechecks were free and I asked the womed 3 times. Because they had to write me a prescription and needed a recheck they charged me $25. I explained that I was told it was free and all they said was I could pay them at my recheck. I argued and they said if I gave them back their prescription I didn't have to pay.
To order something from another store everything has to be faxed. And the Shelby store almost ordered the wrong type because they didn't bother to read the note on my card.
Caren
Warren, Michigan
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