Placed an order for a screen printer to do shirts for our school. I have been speaking with Candace at HCB - Home Cash Business for well over 3 months. She called on Feb 7 and stated that they have one screen printer that can be shipped on Feb 8. I placed the order and paid. I never rec'd or could track online or by a rep with UPS so I started calling and emailing and found out that the product never shipped. I called Candace on Feb 13 and she said it will be shipped on Feb 15 that she told me wrong... I never received. I called Candace on Feb 18 along with many emails and no response.
I finally spoke with Henry - the guy in the warehouse or??? On Feb 19 and he stated he would check to see why it wasn't shipped and I would get a call the same day. No phone calls or responses to my emails. I got a hold of Henry on Feb 20 and he stated that they had to make a part for the top of the screen printer. This was a screen printer that supposed to been complete and ready to ship on Feb 8. I finally tracked Henry down and asked for my shipping number. He gave me a number on Wednesday Feb 20. I have tracked Feb 20,21, 22,23rd and still it's not on the truck for shipment. He gave a bogus number per UPS.
In the meantime, they have $2400 and I have no equipment. If they are doing this to many of people, they are running off of other people's dollars to operate their company. I think they are truly running a SCAM! I have called to dispute the credit card charge and filed with BBB and etc. BEWARE of HCB - Home Cash Business or etc. They look like they are running several addresses...
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