Last August Julio&Julito of Home Tex Applicator of America came to our home to try to sell us a "Paint Job that will last a life time" for our home. They put on a very impressive presentation. They stated: the job came with a lifetime guarantee, no fading, peeling chipping, etc. They said that the nails that had rusted through on the patio posts will be sealed with the "special" primer they applied, and the rust would not come back through. They told us that if there was future damage or problems the company would come back and redo the job to our satisfaction, at no charge. They pretty much promised the world. A little over a year later, all the problem mentioned above appeared. I contacted them time and again over aperiod of several months. It was a pain to get a hold of them. Anyhow, they promissed to come back numerous time but was always no show. The last time I called was in November. Their business phone as well as Cell phones were disconnected.
I called the Corporate Headquarters & Eastern Manufacturing Facility in Florida
(2422 E. 15th Street, Panama City FL 32405-6348 Phone: 800-454-0340). I got the informatoin of the 55gallon bucket that was left behind. I talked to Justin Vickery the claims department rep. He made me fill out all kinds of forms and requested that I sent in samples for lab test to verify that is was their product. I satisfied all requests. After many phone calls he said the lab result showed that it was not their product. This to me was absolutely a blaten lie and an attempt to coverup so they don't have to deal with me.
I will not give up this fight. They must be held accountible for their defective product.
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