I am writing to express a complain about this "so-called" company named MWI Connections, on October 11, online checking my bank account and discovered a charge of $139.95 from a place don't know or did not make this authorization on my credit card.
I, called MWI Connections, 1-800-568-2386, on hold for 10 minutes, with a voice coming on periodically saying something to the effect, "a customer service representative will be with you momentarily" after waiting, a voice male named Arnold, asked me for my address, I told him" Did not order anything", he insisted and gave him my address, P.O. Box 71715, Fort Bragg, NC 28307, again, said to him didn't order anything, he kept running his written speak about something, about CD's etc, wasn't paying much attending.
I kept stating "didn't order anything and why did someone charge my account which didn't order anything, I repeated this constantly, and finally once he completed his written speech, says this is my number #9420, I asked, again before getting offline, what's my cancellation number he stated "9420" and repeated his name again, Arnold, from there hung up the phone thinking did this really happen to me.
This needs to reported due not sure where these people got my credit card number and charged this fee of $139.95, and also, another charge of $1.00 on September 9, by same company and didn't authorize this charge.
Frances
Fort Bragg, North Carolina
0 comments