When I checked my online banking daily activity, I found that some company called HDI*Connections had charged my account for $84. I tried calling the phone number with the item listed in my account summary. There was never an answer. That number was 888-824-3609. Finally, I was able to find a "non" toll-free number and called it. When the person answered, he said the company name was MWI.
I asked him if this was also HDI Connections and he said no but would "transfer" me upstairs. He did and I got a woman named Tina. She took my name and my zipcode and gave me all my vital stats from that little of information. She asked me how she could help. I told her that I was fraudulently charged $84 and wanted to know who gave them the authorization.
I was told that since I am a customer of "Silhouttes" (a clothing company that I order from through the internet), that Silhouettes had given them the authorization. They said that I was to receive a $50 savings bond and that their company was a purchasing service. (Whatever that means.) I told this woman that I had not given ANY authorization for this charge to ANYONE.
She said that the charge would be credited back within 72 business hours.in the meantime, I have contacted my bank and filed a dispute with them on the charge. If this company doesn't make good on their promise to credit back the charge, they will have my bank to deal with.
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