Yes I had a wonderful experience (NOT) with Alan Webb Nissan. I saw an add adverting a car I wanted, so my son and I drove all the way from Eugene, OR to look @ the car and purchase the car. Their Finance Managers are a bunch of "LIARS". When we went in to do the paper work to finalize the car their Finance Manager (Tareak) told me I needed all this other stuff added to the loan amount, before the bank would approve the loan (extended warranty, gap insurance, etc.). He also told me they were going to give me free oil changes as long as I owned the car (they charged me $199.00). Why would I purchase this? When I live over 150 miles away from Vancouver.
The only reason why I found out they lied to me was through my bank. My bank told me, "it was against the law to not approve a loan with all these additions". Wow did I feel really stupid! I called them the next day and Tareak (Finance Manager) pretty much told me. "he's sorry I misunderstood him". I didn't misunderstand anything I know what he said, and my son knows what he said too.
I asked them if they can redo the paperwork to get all this extra stuff off my loan once again they lied to me. They told me, "the loan has already been approved, and the paperwork was already completed" ANOTHER LIE! My bank said, "ALAN WEBB Nissan can redo the paperwork and they have up to 6 mths to do it". This would make my loan, interest, and mthly payment less. Do they care? No it's all about how they can SCREW. Their customers and the $.
That's okay Alan Webb I will get the last laugh - I too will be hiring an attorney.
0 comments