Last year I switched from an accountant to H & R Block to do my tax return and that of my mother. Although the charge to do the return was about the same, it was easier to get to H & R Block. This year, however, the amount I was charged for my tax return more than doubled and my mothers was $225.00 more than last year. Although my return included rental property income which was not on last year's return, I did not feel that $242.00 more for that one additional piece of work was warranted. I really felt ripped off. Worse yet, there was no difference between my mother's tax return for 2006 and 2007; but the charge to prepare her return for 2007 was $225.00 more than last year. The final slap in the face was the fact that they made the very nice lady who did our returns "clock out" because she had too many hours for that week, she spent 30 minutes of "her own time" going over the returns. I was so angry when I left at the charges for preparing the returns and the fact that they were ripping me off and not even paying her for her time.
Not only will I never return to H & R Block, but I will tell everyone who will listen about their abusive over exorbitant charges. Good word of mouth is great advertising, bad word of mouth much more damaging.
Thank you for listening.
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