On September 25 I was solicited by Mr. Michael Jones of Vespa Bankcard to change the credit card processing provider for my gift shop to Encore Payment Systems. The agreement signed provided that there was to be no deconversion fee if the agreement was recinded within 60 days of the date of the application.
On November 10 when this company provided no customer support from 8pm Friday night until 8am Monday morning and and were charging fees and rates well beyond what I was previously paying, I sent a fax cancelling the service and followed up with a call on Monday requesting a call tag to return the pinpad. A $250.00 doconversion fee was deducted from my account on November 14.
When I called to question the fraudlient deduction, I was informed that I had no 60day free recind since I had accepted their pinpad. What a scam! And the best part is that Vespa Bankcard is now denying Mr. Jones as one of their Employees
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