Complaint / review text:
I enrolled in their coin approval program received 4 coins each for 2 programs. 2 were mine to keep. The coins were in poor condition so I returned the 2 worst ones of each set. I was only refunded for 2 of the 4 coins. Apparently the free coins were specific ones. I returned those, rec'd 2 free ones back but no refund. They claimed that the 2 coins I had returned the 2nd time were the same ones as the replacements they shipped (I used the envelope that they had mailed them in so they probably looked at the label instead of actually looking at the coins) After a lengthy argument of the coins I still had and the ones that were returned they agreed to refund the 19.95 for the 2 coins. I rec'd a postcard that the add'l would be refunded but I have not rec'd it (It has been several months) and the phone #'s no longer work. The 8 coins cost 4.95 each to ship originally, I was charged 19.95 for each of the 4 approval coins. I paid postage to return the 4 coins from the approval program and postage to return the 2 additional coins.