Usacomplaints.com » Miscellaneous » Complaint / Review: North Shore Agency I / This Old House Mag - North Shore Agency / This Old House Mag. North Shore Agency threatens collection for canceled This Old House Mag subscription New York/New York. #231228

Complaint / Review
North Shore Agency I / This Old House Mag
North Shore Agency / This Old House Mag. North Shore Agency threatens collection for canceled This Old House Mag subscription New York/New York

Some two years ago, while at the Seattle Home Show, I signed up for a FREE one year subscription to This Old House Mag. Over the following twelve mounths I received ONE issue. Shortly before my "subscription" ended I received a "renew" offer of one year for $5.00 which I decided to try as I do like what the magazine has to offer.

In less than two months I began getting billing notices from TOH Mag for $12.95. After several of these I sent to TOH a cancelation letter, written on the back of the $5.00 renewal, as they were not honoring the offer they had sent.

The most recent occurence in this saga is a letter from the "North Shore Agency Inc.", a self proclaimed "collection agency", demanding payment of $12.95... For a $5.00 subscription... That was STOPPED.

I have since, after more then an hour of repeated attempts, finally talked to a pleasant and helpfull customer service woman at TOH, who admitted that NSA Inc. Is an "in house agency" of TOH (or of Time Inc. Its parent company) and that they, TOH, would rectify the situation by, refunding my $5.00, extending my "subscription" for a year, and then assured me that NSA Inc. Could not and would not submit any action that would affect my credit rating. We will see.



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