In May as a result of a telemarketing phone call from a Dustin Snyder, I signed up for Global Netwarehouse. I don't remember there being a start-up fee — I do remember a web hosting fee of $19.95 a month for your initial website.
I had just had a bad experience with another similar company which was supposed to have a whole website of products for you to market on eBay — that company was Online Supplier. I was charged $29.00 a month for Online Supplier on my credit card and when someone actually bought something on eBay, I could not get anything to work to get the item shipped. Needless to say, I canceled Online Supplier immediately. Dustin claimed to have somehow gotten my name and contact info from Online Supplier. Maybe they are somehow part of the same company?!
As a result of a follow-up phone call from David Greene, I then signed up for the premium marketing plan at that time, which was $9,999.00 and was going to give me 400,000 banner ads for my Global Netwarehouse website, and I assumed those would be on 400,000 websites. The $9,999.00 was split over 2 credit cards — one for $4,999, the other for $5,000.
I had just gotten my credit cards paid off, and I was needing them to keep my landlord business afloat. I have been struggling with bad tenants, bad management company, and was and have been going deeper and deeper into debt, just trying to keep up with all the maintenance and repair issues of being a landlord. I wanted Global Netwarehouse to provide me with some additional income.
I never got a dime from Global Netwarehouse — nada, nothing. I called and called, and finally got them to waive the monthly website hosting fee. They kept putting it off when my so-called marketing plan was going to start, finally saying it was supposed to have started Christmas 2005.
I asked until I was blue in the face, is there any way that I can independently verify you are doing what you say you are doing with this website? I kept asking if there was anything I could do to market my site — no, David Greene and Steve Lawrence kept saying — just let our marketing plan do the work.
In March David Greene called, said that I should have been updating my site every month with new products (he NEVER told me that!), that this would somehow keep the links fresh in google (?), and he talked me into jumpstarting my site for another $2,000.
I started to ask my same questions and realized I was getting nowhere. I did a reverse charge on my credit card, which David Greene tried to talk me out of doing that.
In July I unequivocally asked Global Netwarehouse to cancel my website. Sometime in fall I got several answering machine messages from a Mr. Stanley from Global Netwarehouse. He wanted me to sign up for some higher level of website, he said that google had changed its program, that's why their so-called marketing program did not work any more (!). I never responded to Mr. Stanley.
Then in January and February I started to get charged the $19.95 for webhosting from them!
I immediately disputed these charges with my credit card company, and sent Global Netwarehouse a demand letter, asking for a full refund of my $9,999.00. I sent this letter by certified mail, return receipt requested, and return receipt was signed by Steve Lawrence.
After receiving the February charge, I sent them another certified letter, which they refused. I hired a Tempe Arizona process server to deliver this letter to their last known address, 225 West University Drive, Tempe, Arizona. The process server said that they are basically located in a boiler room, and it is just a telemarketing operation! They also claimed that Global Netwarehouse has not been located at that address for 2 months, and that someone there would give my letter to management.
Also note that Steve Lawrence's email [email protected] has had lots of bounce backs lately. His email box is apparently too full. This company has not responded to my emails.
I am very interested in being a part of a class action suit against this company or whoever is involved in this scam. They had until April 17, to refund my money, and they have not responded at all. I also plan on filing complaints with the Better Business Bureau, my congressional delegation from Arizona and Wisconsin, the Arizona Attorney General's office, all websites similar to usacomplaints.com, and to even set up my own website to warn others about this company or other similar scams.
I feel sad that other people have also had problems. I feel angry that dishonest scam artists like Global Netwarehouse are out there, preying on people.
I sent them another letter, after the February charge
Timothy
Madison, Wisconsin
U.S.A.
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