I wish I had known about this site before I agreed to the 30 day 'No obligation' trial. My experience has been very similar to others. Stay away from this company.
When I tried to contact them via the phone numbers included with the product shipment, I could not call them for several days. I felt I was getting scammed so I wrote a letter to only contact me in writing in order to avoid the verbal hassle.
They did not contact me.
I finally got ahold of the shipping supervisor, Eric, and he quoted their company policy that they will not pay for return shipping. Quoting company policy is a big thing with them. Their 'company policies' are geared to prohibit you from returning the product at No Obligation. Then they keep badgering you in the hope that you will give in due to their overwhelming list of company policy BS.
I would join a class action.
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