Usacomplaints.com » Miscellaneous » Complaint / Review: Quik Brites - A tale of incompetence and overcharging. #196313

Complaint / Review
Quik Brites
A tale of incompetence and overcharging

You've seen the commercial on TV for Quik Brites, those neat little lights you can fit in dark corners and closets? Don't buy them by phone. I wish I hadn't!

I expected to pay $22.98. The day before Thanksgiving my PayPal debit card was charged $58.94. I called Quik Brites to cancel my order but Miss Helpless couldn't find it. Finally she said the order couldn't be canceled as it was pending. Would I call back Friday after Thanksgiving? I did and a recorded message informed me they were closed until Monday.

The Monday after Thanksgiving I called again to cancel my order. After half an hour of the usual wailing saxophone I was told my order had shipped the day before Thanksgiving. So Miss Helpless had lied to me. If I return the items I will pay for shipping both ways. This is outrageous.

I asked to speak to a supervisor and what did I get? A recorded message. Like she's ever going to call back.


Offender: Quik Brites

Country: USA   State: Massachusetts   City: Framingham
Phone: 2035671203
Site:

Category: Miscellaneous

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