Ordered product in Nov. 2001. Received partial items ordered at end of Jan. 2002. Product was inferior. Sent product back, in which I did notify Co. I was doing so, on Feb. 12th. Company said I would receive refund in 2 billing cycles around April. I have talked to numerous people at this Company.
In the meantime I have contacted the BBB of Bell, Ca. They have contacted Co. Twice. No response to date. All I want is a refund. This has been one big hassel and headache! Why would a company rather receive numerous complaints and get a bad reputation? I have been keeping a record of all persons I have been in contact with. Why can't these people be exposed on national television?
Lee
Winthrop, New York
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