Usacomplaints.com » Miscellaneous » Complaint / Review: Novapointe - BurnFat Hoodia, Lean Rx Won t voluntarily refund charges, billed credit card for unordered item. #189164

Complaint / Review
Novapointe
BurnFat Hoodia, Lean Rx Won't voluntarily refund charges, billed credit card for unordered item

I returned the 'Burn Fat Hoodia' product in May, following their instructions regarding USPS tracking information. They never refunded the money, and it took having the Credit Card company to reverse the charges to get it back. I thought I was through with them, until a month later, my September billing showed a similar-sounding product name, 'Lean Rx' which I didn't (and wouldn't) order. The only way 'Lean Rx' could have obtained my card number was via the 'Hoodia' arm of this octopus. So, here we go again. On my first call, someone answered, and said the charges would be reversed. But since that time, no one answers, and my voicemails (to either 800-#) go unanswered.

Time once again to contact the credit card company, and I'll follow up with the FTC, who I'm sure has a bulging folder on these thugs. Even better, I'll be in Ontario, almost across the street from them, later this week. Surprise, Novapointe!

I'll try the 909-# that a correspondent suggested before I leave for CA.


Offender: Novapointe

Country: USA   State: California   City: Ontario
Address: 2060 E. Francis St
Phone: 8002962029

Category: Miscellaneous

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