I received a call from a man stating that I was approved for a federal grant of $12,500.00. He asked that I verify my name, address, etc. He said once the one time processing fee of $59.95 was received that I will receive a packet in the mail within 7 days. Just note that I keep records of everything. I wrote down names of everyone I spoke with. This mess began February 24 and I have not received a phone call, packet or anything. I even asked that this matter be closed, to take me out of their system. I was promised "we will make note of it". My last conversation or at least I thought my last conversation was June 13 @ 3:12 P.M. I figured all this run around I'll just take it as a lost and a lesson.
Then on August 15 a electronic draft of $19.49 caused havoc in my account. So I call the bank and was told this was entered by some company going by the name of PHS (Progressive Health Savings). I was given the numbers off the check, so I called. Of course I got the run around. Then they tell me I signed up for this when I signed up for the grant. I argued that I had no clue about any health savings. Their customer service department would not let me talk with a supervisor. They said to get a refund, I needed to fax them a copy of my bank statement. What kind of mess is this? Or write PHS in Hasbrouck Heights, NJ.
On top of all that they tell me that the grant package is not available anymore. Oh I'm furious. I don't have money to throw away. After find other complaints on consumer complaints I decided to change my bank account number as well.
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