I bought a USED refrigerator from this lady. I offered to pick it up because she told me when I inquired about it that she did not deliver. I called her 3 days after paying for it that I wanted a refund because I could not find anyone to pick it up for me since she did not deliver to my particular town. She told me then that she did not give cash refunds and that I had six months to pick it up or pay the delivery charge. The same delivery that she said she did not do to my town. I then said that considering I had not picked up the refrigerator, why was it not possible to get my money back. She stated that she had already spent the money so she could not give it back to me. I had a hand written receipt by someone at her business and at no time did they say that there was a no refund policy nor did they write it on the receipt.
Initially, she told me that if I had stayed in Auburn, AL, which is a majority white town, she would deliver. When I told her that I stayed in Tuskegee, a predominantly black town, and only 12 miles away, she said she didn't deliver to Tuskegee. Discriminatory practices all the way around. Also, she told me that the refrigerator would be clean and running. When I looked in the regrigerator, it has old dead bugs and had been off for some time because it smelled moldy.
She needs to change her business practices or face many lawsuits.
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