I went to a meijers after a late business meeting to purchase a fishing rod and liscence for a fishing trip.
I found a rod with a price tag of $16.99 and purchased it along with various groceries, some fishing line, and a fishing liscence.
As I was walking out I noticed I had been overcharged for the rod.
I brought it back in and was treated very poorly by the customer service rep.
She first made me wait for 15 minutes and them told me that I could not buy it for 16.99."I already purchased it."
She told me I could have it for cost. I advised her of the scanner law in MI. That states that an item that scans for an amount above the price tag, the customer receives ten times the amount of the difference up to 5 dollars plus the difference.
She said she didn't have to do anything for me.
She them asked me for my drivers liscence which was in the car.
So, I had to go to my car and get my liscence, even though the receipt was right in front of her.
After a half hour of inconvenience to me, which is one reason the scanner law is in effect, I brought the pole home.
I plan on reporting meijer for failing to follow the scanner law.
I shop at meijer all the time, return items that are broken and have spent thousands of dollars at this store.
I am very angry at the way I was treated and the time that meijer had no qualm about spending.
James
redford, Michigan
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