Usacomplaints.com » Miscellaneous » Complaint / Review: Albertson s - Perpetuates credit card fraud. #164707

Complaint / Review
Albertson's
Perpetuates credit card fraud

I went into this store today, 4/23, to purchase groceries.included in that purchase was some wine. I get carded for the wine, which I don't mind because a) she's doing her job and b) she thinks I look under 21? WAY cool!

There is a crease in my driver's license. It's been there for 4 years now. I've only ever been denied cigarettes once before, in OREGON, out of state. I've gone to the DMV and they have told me there is nothing wrong with it and if I wanted to replace it, I'd have to pay an outrageous amount of money. They wouldn't even give me a new one when I changed addresses, either! So, it's set to expire in July of this year, and I figure I'll get a new crease-less license with the correct address. Besides, I've only ever ran into a problem one time out-of-state with it.

But, today, she decides to deny me the purchase of my alcohol. I can accept that since it is up to the discretion of the cashier on whether or not to sell.

Here's where I started seeing red. I don't carry cash. Ever. I pay for everything by credit card.

I said, "I understand. Thank you anyway, " and proceeded to leave the cashier stand.
She replies, "Don't you want this stuff?"
I said, "Yes, but I'm paying with credit card."
Her reply?"That's okay. You can still pay for it, you just can't buy the wine."
My reply, thinking she hadn't heard me, "Yes, but I'm. Paying. With. A. Credit. Card."
She shrugged, "So? You can pay with a credit card."
My eyes widened in complete confusion, "How can I pay with a credit card when you won't accept my ID?"

Cashier: "Oh, we don't need ID for credit cards."
My head is spinning at this point. "But you just... You just carded me for the wine and have determined that I'm not who I said I am. So HOW would you even consider accepting a credit card from someone you have already determined is not who they say they are?"
Her reply?"So you don't want this stuff?"

I walked out of the store, leaving behind close to $100 worth of groceries because my conscience would not allow me to purchase my food with a credit card under my ID, which she would not accept. Unfortunately, if my credit card had been stolen, I would have made the purchase and gotten away with it.

The store policy needs to change. Maybe not to ID every credit card transaction, but at the very least, if you're going to deny someone for one thing, then you have to deny them for everything, unless it's cash. It's just logical and moral sense and I will not shop at Albertson's until this policy changes.

It is amazing that there are people out there willing to accept stolen credit cards just because it is "store policy" to not check ID, even though they just checked it for another purchase and denied it.


Offender: Albertson's

Country: USA   State: California   City: Costa Mesa
Address: 2300-C Harbor Blvd
Phone: 9495157227

Category: Miscellaneous

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