I am very upset. I ordered the Time Life 'Hits of the 70's' and then the very next morning changed my mind. When I called the 1-800 number I was told that it was too late, the order had been shipped, and I would have to wait until it arrived to return it. So it came, and I paid another amount to have it sent back. I waited and when my credit card statement came in I had been charged, but not given the refunded amount. I called and was told it could take up to 4 weeks for the order to be processed. I waited, and e-mailed. I was told that it still had not arrived. So I e-mailed some more and was given the standard response that it was going to happen, but it takes time. Now I am being told that too much time has passed. AND that they never received the item back! So I am being charged almost $300, have no cd's and they have been NO HELP whatsoever. To top it off, they call to see how I am enjoying my cd's. If anyone out there is considering buying from Time Life... DON'T DO IT!!! They do not care about the customer, they just want to make money!
Heather
Surrey, British Columbia
Canada
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